Today, Fastenal is many things to many different customers, an expert consultant, a logistics company, a technology provider, and more generally a distributor of wide-ranging industrial and construction products. These aspects of service share a common foundation: great people, close to our customers.
Our service model centers on approximately 3,200 in-market locations (a combination of public branches and customer-specific onsites), each providing custom inventory and a dedicated sales team to support local customers. These locations are supported by our global distribution network, a closely-aligned supplier network, robust sourcing, quality and manufacturing resources, and multiple teams of subject matter experts and support personnel – all working toward Fastenal’s common goal of Growth Through Customer Service
At Fastenal, we don’t just sell and ship products. We offer a toolbox of solutions, services, and subject matter experts to help your business reduce costs, increase productivity, and ultimately do more of what you do best.
Solutions: Wide-ranging services and solutions to help your business reduce inventory, touches, and supply chain waste. This includes a suite of technology solutions to monitor, track, and control everyday supplies.
Expertise: Troubleshooting issues, providing answers, and bringing expert eyes to uncover opportunities for your business
Manufacturing Services: Producing custom products to meet your unique needs